Family Suite
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Maya Boutique Hotel & Spa
A polished base in Hanoi's Old Quarter, praised for its attentive team and convenience.
- Superb staff rating of 9.7
- Central Old Quarter location
- Full-service spa and wellness centre
8.8
Great
1248 reviews
Booking.com 8.8 · 1248 reviews
About
Maya Boutique Hotel & Spa
Maya Boutique Hotel & Spa sits on Dao Duy Tu in Hanoi's Hoan Kiem district, surrounded by Vietnamese craft shops and casual bars. The 4-star property is a 1.1 km walk from the French Quarter, placing many of the city's historic sights within easy reach.
The hotel pairs a full spa and wellness centre with a range of room types, from Superior rooms to a Family Suite and a Junior Suite with a balcony. Every room comes with air conditioning and a shower, while the property itself offers a 24-hour reception, luggage storage, and tours and ticket assistance.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Staff consistently singled out — Across reviews, guests describe the team as accommodating, friendly, and helpful, from arranging taxis early in the morning to creating personalised city guides.
- Hard to beat location — Set in the Old Quarter but not on the main thoroughfare, the hotel puts bars, restaurants, and craft shops on the doorstep while staying quiet at night.
- Rooms with a view and comfort — Several guests highlight the balcony views over the old quarter and praise the comfortable mattresses, with the property earning an 8.8 for rooms.
- Good value for the class — At 179 GBP per night, guests repeatedly note the affordability, especially given the central location and quality of the rooms and service.
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Worth weighing
3 to weigh- Comfort is a relative weak point — While many areas earn high marks, the Comfort rating sits at 7.9, the lowest of the property's categories, suggesting room temperatures or bedding may not suit everyone.
- No pets and no on-site parking — The hotel does not allow pets and has no parking listed, so guests arriving by car or with animals will need to plan accordingly.
- Breakfast can be busy or limited — One review describes the breakfast buffet as 'clearly arranged' but notes it is complemented by an additional menu, implying the buffet alone may be modest.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double or Twin Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Deluxe Double or Twin Room City View
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Junior Suite Balcony
- 1 King-size bed
- Shower
- Heating
- Balcony
- Air conditioning
Suite City View
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Lift
- No smoking on site
- Currency exchange
- Safe deposit box
- 24-hour security
Room
- Air conditioning
- Mini-bar
- Tea and coffee facilities
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
- Dressing area
- Ironing facilities
- Parquet floor
Services
- Room service
- Housekeeping
- Turndown service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Car hire
- Paid airport shuttle
Spa
- Spa & wellness centre
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Body scrub
- Body wraps
- Facial
- Waxing
- Make up services
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 1,248 reviews
Booking.com · 8.8 · 1248 reviews
8.8Verified guest“The hotel is comfortable with incredibly accommodating staff at the front desk. The rooms are big and very affordable, complete with an amazing view, the most comfortable mattress ever, and a balcony. They prioritise safety and offer in-room safes.”
8.8Verified guest“A characterful base for discovering Hanoi with gentle and friendly reception staff.”
8.8Verified guest“Great location, comfortable mattress, incredible balcony view, and helpful staff.”
8.8Verified guest“Stayed for one day and didn't want to leave—I would definitely come back. The staff helped with tickets.”
8.8Verified guest“The staff were super friendly and the room was very clean, spacious, and well-equipped. The bath and shower were also top-notch. The location is in the middle of the old town and you can reach everything on foot within a short walk. The breakfast was varied and absolutely delicious! The airport transfer went smoothly, the driver was on time, and the price was fair. This hotel exceeded our expectations in terms of value for money. We will be back :)”
8.8Verified guest“Exceptionally nice staff and a magnificent location right in the Old Quarter—everything was wonderful. The rooms were cheap, modern, and had a nice view of the old quarter with a balcony. I had really great days staying at this moderately priced hotel.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: Steps from the hotel, the Old Quarter is a labyrinth of narrow streets lined with craft shops, casual bars, and street food stalls. The hotel sits at its edge, so you can dive in or retreat easily.
French Quarter: About a 15-minute walk away, the French Quarter offers wide boulevards, colonial architecture, and a more relaxed pace compared to the Old Quarter.
20 Dao Duy Tu, Hanoi, Ha Noi Municipality, 10000/0084, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 20 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Does the hotel allow pets?
No, pets are not allowed at Maya Boutique Hotel & Spa.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service. One guest noted the driver was on time and the price was fair.
Is there a spa on site?
Yes, the hotel has a spa and wellness centre offering a range of treatments, including massages, body scrubs, and facials.
Does the hotel provide breakfast?
Yes, breakfast is served as a buffet and can be complemented by an additional menu. Reviews describe it as varied and delicious.
Is there parking available?
The hotel does not list on-site parking, so guests arriving by car may need to use nearby public parking.
The bottom line
For travellers who want to be at the centre of Hanoi's Old Quarter without sacrificing quiet or comfort, Maya Boutique Hotel & Spa delivers. The staff are a genuine standout, and the location puts the city's energy at your doorstep. Just be prepared for a basic breakfast buffet and no parking or pets.
8.8A reliable pick for Old Quarter explorers.
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